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About My Account

Last Updated: Apr 24, 2013 02:03PM CDT

About My Account

The My Account information area contains user data that provides the system with:

  • subscription information (includes the ability to renew)
  • history of logins (count with timestamps)
  • subscription preferences (enable or disable features)
  • personal contact data (name, student ID, and email address)
  • time and date preferences (format of time and date)
  • email subscriptions (select Taskstream notifications to receive via email)
  • login credentials (username and password change)

To access My Account Information:

  1. Log into
  2. At the top of the home page (or any page), click My Account.

The My Account page loads with the Subscription tab in view (by default).

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  • By Phone: 1-800-311-5656

    Phone Support Schedule:

    Sunday 5pm - 10pm ET
    Monday 8am - 9pm ET
    Tuesday 8am - 9pm ET
    Wednesday 8am - 9pm ET
    Thursday 8am - 9pm ET
    Friday 8am - 7pm ET
    Saturday (email only)
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